Company promises detailed outline of resiliency projects on the way
Pro
Image: Shutterstock
For the second time in two months, Zoom, Canva, DownDetector and a hoarde of websites, platforms and services were rendered inaccessible following a service outage at Cloudflare. The error was posted to Cloudflarestatus.com at 9:30 this morning and listed as resolved at 10:14.
Quoted in The Guardian, chief technology officer Dane Knecht said: “While that work is underway, we are locking down all changes to our network in order to ensure we have better mitigation and rollback systems before we begin again.
“These kinds of incidents, and how closely they are clustered together, are not acceptable for a network like ours. On behalf of the team at Cloudflare we want to apologise for the impact and pain this has caused again to our customers and the Internet as a whole.”
Commenting on the outage, Richard Ford, CTO at cyber security specialist Integrity360, said: “Today’s disruption underscores something many of us in cyber security and tech have long warned about – as the Internet has grown more complex, a handful of infrastructure providers end up holding unexpectedly large power over its functioning. Cloudflare sits at the heart of that, providing CDN, proxying, routing, DNS and caching so that websites can stay fast, secure and resilient under load.
“When a provider like this fails, whether due to internal error, configuration change or external attack, the ripple effects hit far more than just a few sites. What feels like one outage to a user is actually a systemic failure affecting traffic flows across many unrelated organisations.
“For businesses, today is a wake‑up call. Relying entirely on a single provider for critical infrastructure is a fragile strategy. Companies should be thinking now about redundancies – multi‑CDN configurations, fallback hosting or hybrid cloud setups – so one failure doesn’t take everything down.”
TechCentral Reporters