Treating patients doesn’t have to include numerous hours of administrative work every day. Simplify your routine by comparing the best tools for automating patient workflows in mental health or behavioural health settings. You’ll maintain confidentiality, optimise your schedule and get more done without feeling stressed.
Leading patient workflow platforms
When you’re ready to change your approach to work and join the 80% of employees who say automation has improved their workplace’s productivity and efficiency, research the leading software programs for behavioural and mental health professionals. You’ll find features tailored to your job that make every day easier.
1. Mend Telehealth Solutions for behavioural and mental health
Mend is for behavioural and mental health professionals seeking an electronic health record (EHR) solution used by the biggest health care companies. Mend has extensive features that make patient care easier. The Health Insurance Portability and Accountability Act (HIPAA) compliant group video conferencing secures any video calls, while the practice management software (PMS) integrations feature leading digital security features. Try the portal-free patient engagement tools that clients love.
| Mend | ||
| Features | EHR Integrations | Pricing |
| Digital patient check-in
Appointment reminders Automated patient payments Patient self-scheduling Measurement-based care EHR/PMS integrations HIPAA-compliant group video conferencing |
NextGen
Cantata Arize PCE Systems Streamline Smartcare Welligent Kipu And more |
Contact for pricing and demo scheduling |
2. TherapyNotes EHR
Health care professionals rely on TherapyNotes because it has a user-friendly interface that’s easy to learn. Mental and behavioural health professionals streamline their workflows with the platform’s messaging, scheduling and secure notes features. The pricing structure also changes per user, so it’s economical for any provider working independently from their own practice.
| TherapyNotes | ||
| Features | EHR Integrations | Pricing |
| Telehealth
ePrescribe Messaging Scheduling Notes And more |
None because TherapyNotes is an EHR platform | Starting at $59 per month for one user
Contact for a free trial |
3. eClinicalWorks 24-hour inpatient behavioural health care
https://www.eclinicalworks.com/
eClinicalWorks created the 24-Hour Inpatient Behavioral Health Care platform to merge behavioural health patient care with artificial intelligence (AI) tools. With the AI assistant, providers can track patient progress and manage beds. The secure platform also integrates with other EHR systems, so teams can easily transfer information when they’re ready to switch. Provide better value-based care by using eClinicalWorks tools to save time and reduce stress.
| eClinicalWorks | ||
| Features | EHR Integrations | Pricing |
| Bed management
Dedicated intake notes Patient tracking Safety and treatment plans Structured screenings And more |
Integrates with other EHR platforms with eClinicalWorks assistance | Starting at $449 per month, per provider
Contact for demo scheduling |
4. Qualifacts CareLogic EHR
Qualifacts CareLogic EHR is one of the best tools for automating patient workflows in mental health and behavioural health settings. The platform supports behavioural health and human service providers with tools like ePrescribing and clinical management features. Team members get clinical support based on analytics and documentation to make more informed decisions for each patient. CareLogic EHR can make daily operations easier, so patients and health care providers make more progress together.
| Qualifacts | ||
| Features | EHR Integrations | Pricing |
| Treatment planning
Staff management tools Compliance with numerous patient privacy laws and programs Billing Clinical documentation And more |
EHR data transfer possible through the Qualifacts OneQ integration layer | Contact for pricing and demo scheduling |
5. AdvancedMD EHR software system
AdvancedMD offers an extensive tool for medium to large practices needing an EHR solution. The EHR platform comes with customizable billing plans so health care providers only pay for what they need. Features like AI-powered clinical work, office management tools and Amazon Web Services security protect data privacy while saving time. Mental or behavioural health care professionals rely on AdvancedMD for a comprehensive cloud-based platform that improves their practice management.
| AdvancedMD | ||
| Features | EHR Integrations | Pricing |
| AI-assisted coding
EHR records Patient flow tools Revenue cycle management Ambient listening And more |
SoftServe
RevSpring StratusDX SimiTree NGA Healthcare And more |
Contact for pricing plans like custom bundles, RCM tools and billing software plans |
Factors for determining the best automation tools for patient workflows
Mental and behavioural health providers appreciate some notable features specifically because they remove extra work from their to-do lists. The list of the top tools for automating patient workflows was compiled using the following features:
- Automated patient payments. People often forget to pay bills that don’t have automated withdrawal options. Your practice or clinic shouldn’t fall behind financially because patients need multiple reminders to pay their fees. Automated patient workflow platforms schedule payment withdrawals with permission from each client, saving you more time to do what you love.
- Appointment reminders. Your business might experience revenue losses when patients forget to attend appointments. They’ll get automated emails or texts if you sign up for one of the leading provider platforms. Depending on people’s reminder preferences, the programs send alerts about appointments in the days or hours leading up to them.
- Numerous EHR integrations. If you see clients in a mental or behavioural health setting, you already have numerous patient files in an EHR system. Transferring that information safely requires top-tier digital security. The best automated workflow platforms integrate with external EHR programs and transfer sensitive information without putting patients at risk.
Compare the best tools for automating patient workflows in mental health
Your workday could become much easier if you upgrade your office software. Try a platform that automates patient workflows. If the program has features that match your administrative responsibilities, you’ll return to providing mental or behavioural health services with less stress.
Samantha Green, a psychology graduate from the University of Hertfordshire, has a keen interest in the fields of mental health, wellness, and lifestyle.

